SHOP+SHIPPING INFO

SHOP+SHIPPING INFO

HELLO&WELCOME.

THIS IS THE GOOD MACHINERY, LIFESTYLE BRAND AND BRAINCHILD OF DESANKA ILIĆ (ME), DESIGNER AND PAINTER RAISING FROM MIGHTY LANDS OF BALKANS, NOW RESIDING IN ITALY.
EACH AND EVERY ARTIFACT YOU WILL FIND HERE IS MADE BY HAND,FROM USING LOCAL RESOURCES. EVERYTHING IS MADE AND SHIPPED FROM MY STUDIO IN ITALY.

EACH JEWELLERY PIECE IS AUTHENTIC ONE OF A KIND THING. DUE TO HANDMADE NATURE OF THE SAME IT IS IMPOSSIBILE FOR ME TO MAKE REPLICA OF A CERTAIN BRACELET, RING OR NECKLACE, THE DIFFERENT HUES OF THE SAME COLOUR AND TONAL DIFFERENCE EVEN WHEN USING SAME PIGMENT WILL BE PROMINIENT IN EACH OF MY ARTIFACTS.

FOR CLIENTS FEEDBACK ABOUT THIS SHOP YOU CAN READ MORE HERE, AT OUR ETSY SHOP.

PAYMENT

AT THE CHECKOUT YOU CAN CHOOSE TO PAY BY PAYPAL OR CREDITCARD CHECKOUT.

SHIPPING

PARCELS ARE SHIPPED ON MONDAY, WEDNESDAY AND FRIDAY.

PACKAGES ARE SHIPPED REGISTERED(TRACKABLE) GLOBAL PRIORITY MAIL, SOON AS THE PACKAGE IS SHIPPED, USUALLY IN 24/48 HOURS, I WILL INVOICE YOU WITH THE SHIPPING CODE. WE HAVEN'T HAD A PACKAGE LOST AND IT WOULD MAKE US QUITE SAD ON OUR PART AND PROBABLY A LOT ON YOURS TOO IF THIS WOULD HAPPEN, SO THE BEST THING WE BELIEVE IS TO ADD A LITTLE EXTRA FOR TRACKABLE SHIPPING METHOD. THE PACKAGE USUALLY ARRIVES IN ONE WEEK FOR DOMESTIC SHIPPING (ITALY), FROM THE DAY OF SHIPMENT.
FOR OVERSEAS SHIPPING DELIVERY TIME CAN VARY FROM TWO TO FIVE WEEKS (WHICH IS VERY, VERY RARE).
FOR THE PACKAGES UNDER 2KG/4.4POUNDS THERE IS NO CUSTOM DECLARATION INSIDE/OUTSIDE EU.
IF YOU WOULD LIKE YOUR PURCHASE TO BE SENT AS GIFT, PLEASE SEND ME A MESSAGE THROUGH CONTACT PAGE OR CHECKOUT OR TO id(at!)thegoodmachinery.com WITH RECIPIENT'S ADDRESS AND EVENTUAL NOTE CARD MESSAGE YOU WOULD LIKE ME TO SEND.I LOVE TO GIFTWRAP.I GIFTWRAP MY DOGS TOO SOMETIMES.

RETURNS

DUE TO HANDMADE NATURE OF THE PRODUCT, ALL SALES ARE FINAL.
I CONTROL EVERY SINGLE PROCESS FROM CREATING TO SENDING A PACKAGE.
IF YOUR PACKAGE HAS BEEN DAMAGED IN TRANSIT I WILL REFUND THE COST OF THE ITEM, AFTER I RECEIVE THE ITEM BACK.
ONCE YOU CONTACT ME FOR A REFUND, I WILL NEED A PHOTO EVIDENCE OF A DAMAGED ITEM.
THANK YOU FOR YOUR UNDERSTANDING.

WHOLESALE

WE DO WHOLESALE, PLEASE CONTACT US THROUGH CONTACT PAGE.THANK YOU.

NEWSLETTER

WE WILL NEVER SPAM YOUR MAILBOX, WE SEND ONLY IMPORTANT EMAILS REGARDING NEW PRODUCTS, SHOP ANNOUNCEMENTS AND SPECIAL OFFERS.

PRIVACY POLICY

YOUR INFORMATION WILL NEVER BE SHARED WITH ANYONE.